Shipping and returns.
Here are our terms in plain words. If anything is unclear, just ask us.
Shipping
| Free local pickup | Free. We meet you at any county park pickleball court in the Orlando area. Choose local pickup at checkout, and we get in touch to set a time and a court. Pickup at private clubs is coming soon. |
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| Local delivery | $10 in Orlando, on Tuesdays and Thursdays. Choose local delivery at checkout. |
| Standard shipping | Outside Orlando, we ship to you. Checkout shows the shipping rates for your address. |
| How long it takes | We get your order ready within 24 hours. Delivery time depends on the shipping option you choose at checkout. |
| Tracking | We email you a tracking link when your order ships. |
| Note | Checkout shows the options for your address, with any costs and taxes. |
Returns
| Need to return something? | Send us a message through our contact form. Choose "Order help" and add your order number. |
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| What happens next | Our customer service team gets back to you with the next steps. |
How to start a return
Fill out our contact form and choose "Order help".
Add your order number and tell us what you'd like to return.
Our customer service team gets back to you with the next steps.
Store policy links: Shipping policy · Refund policy · Privacy · Terms (Shopify policy pages)